We offer a flat rate shipping fee of £1.99 for all orders placed on looseheadz.co.uk. This is for second class postage via Royal Mail. As each of our deliveries are made to order, please allow up to two working weeks for deliveries.
During the current Covid-19 pandemic, we request that you delay any returns until the government has lifted the current national restrictions in order to protect the health of our team. We are therefore offering an extended returns period until June 2020 (to be extended if necessary) to cater to this. If you are in immediate need of a refund, please contact us at firstname.lastname@example.org for alternative arrangements.
We offer a 28 day returns guarantee on all unworn and unused products. Please return your items to Looseheadz Returns, BMB Ltd, 29 Low Street, Portsoy, Aberdeenshire AB45 2QQ with a note detailing your order number and the reason for return.